Local Delivery (Malaysia)

FREE LOCAL Delivery for a minimum  purchase value of  RM100 within Malaysia.
We deliver via Poslaju and you can expect orders to arrive within *1-2 days *subject to next-day delivery areas covered by Poslaju

For purchase value below RM 100 Standard Poslaju charges still apply:

  • Peninsular Malaysia / Sabah & Sarawak : RM 8 flat rate

International Delivery

All international orders are shipped using either Malaysian Registered Mail or PosLaju. Malaysian Registered Mail is a postal service that will take 2-3 weeks and will require signature upon delivery. Poslaju is Malaysia’s Express Mail Service and delivers within 3 – 5 business days. Signature will also be required. Tracking numbers will be provided for both services by email once shipped. All orders are charged a flat shipping rate as follows:

Country Malaysian Registered Mail Poslaju (Express Shipping)
Australia 50 130
Brunei 30 70
Canada 90 190
Czech Republic 80 300
Denmark 60 160
France 80 160
India 80 110
Indonesia 40 70
Japan 70 110
S. Korea 40 120
New Zealand 70 140
Oman 80 290
Poland 70 300
Russian 110 190
Singapore 20 60
South Africa 100 280
Sweden 80 240
United Kingdom 80 160
USA 90 180
Qatar 50 140
All other Countries 110 300

If you require any further information about ordering online and delivery information, then please contact us via email azzaracottons@gmail.com

Return Policy

If you are not satisfied with your purchase, you can return your order to us based on the following terms:

  • If the returns tag is still attached and item is in an unwashed, unaltered and unworn condition
  • Returned items must reach us within 10 days from the date we deliver to you;
  • Returns must be made via Poslaju or any other courier service only. We do no accept returns via “Snail Mail” or Pos Ekspres.

You will be refunded in the form of store credit of the value of items bought. An email notification will be sent to you once your store credit has been updated.

Sizing Issue

If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability.
You are encouraged to check with us should you have any doubts in choosing your sizes.
Please read the guidelines in choosing the suitable size.

Return Shipping Cost

Both the return charges and the redelivery charges (of the 2nd item) shall be borne by the customer. However, if the return is due to defect item, all these charges will be borne by us.

Non-Returnable / Exchangeable Item

  • Accessories including jewellery, bags, scarves and hair accessories
  • Sale items and purchases made with discount coupons

How To Return

You are responsible for all goods sent until they arrive at our warehouse, and agree to assume the costs associated with returning your purchased items to us. Please ensure to package the goods well to prevent damage.

AZZARA COTTONS
2A, Jalan Putra Mahkota 7/6A
Seksyen 7, Putra Heights
Subang Jaya, Selangor

Once Quality Control has inspected the returned items, we aim to process your return within 5 business days. An email notification will be sent to you once your store credit has been updated.

Should you have any further enquiries, please feel free to contact Customer Service at support@azzaracottons.com

Our working hours are weekdays from 9am to 6pm. Emails sent outside these hours will be replied in the morning of the next working day. Rest assured any enquiries will be answered.